FAQ Topic: Water Distribution

Are property owners or the City responsible for repairing water leaks?

The City is responsible for repairing all water mains. Water leaks that occur between the curb stop and the water main is also the City’s responsibility. The property owner is responsible for repairing water leaks between the house and the curb stop.

What should I do if I have low water pressure and a puddle of water in my yard?

Contact the Public Works Department at (937) 298-0777 to investigate your concerns. The location of the water leak will determine whether the homeowner or the City is responsible for the repair.

Who is responsible for the plumbing leak by my water meter?

The property owner is responsible for all plumbing repairs around the water meter.

What should I do if my water is discolored?

We suggest turning on the cold water from your bathtub and let it run for 3-5 minutes.