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How long does it take to resolve a property maintenance complaint?

Each circumstance is different. When a notice of violation is issued, it must include a compliance deadline. If compliance is not achieved by that time, the inspector may take the next step, which may involve prosecution through the municipal court system.

What happens when a property owner does not comply with an order to address property maintenance violations?

The City tries to be flexible and work with people who are making a good faith attempt at addressing violations. On a case-by-case basis, compliance deadlines may be extended to accommodate those trying to address the violations. If a property owner fails to address the violations within the given timeframe, the owner will be prosecuted.

How do I report a property maintenance violation?

Property maintenance violations may be reported by submitting a Property Maintenance Issue Form or by calling the City at (937) 297-2920.

How do I know if a permit is required?

Please review our Home Improvement Permit Requirements Chart. If you are still not sure, please contact the Oakwood Code Enforcement Officer at (937) 297-2920 or via email to zoning@oakwoodohio.gov.

When will my street be repaved?

All of the streets in Oakwood are evaluated annually.

Who should I report a water leak to?

Please contact the Public Works Department at (937) 298-0777 to report water-related questions or issues. For after-hours service requests, call (937) 298-2122.

What should I do if my drains are not working properly?

The drains located in your house and yard are the responsibility of the property owner. We suggest that you contact a plumbing company to address these issues.

What should I do for drainage issues?

Storm drainage systems within the City rights-of-way are maintained by the City. Storm drainage systems outside City street rights-of-way are the responsibility of the property owner. For public rights-of-way, maintenance issues and to report clogged, non-functioning or damaged storm drains, please contact the Public Works Department at (937) 298-0777. To prevent water flow restrictions, it...

Who should I contact if there is a strong sewer odor in my neighborhood?

Please contact the Public Works Department at (937) 298-0777 to investigate the sewer system in your neighborhood.

What should I do if there is water coming out of my basement floor drain?

We recommend that you contact a plumber to inspect the drainage around your house. Also, we suggest making sure your sump pump (if available) is working properly.

Are property owners or the City responsible for repairing water leaks?

The City is responsible for repairing all water mains. Water leaks that occur between the curb stop and the water main is also the City's responsibility. The property owner is responsible for repairing water leaks between the house and the curb stop.

What should I do if I have low water pressure and a puddle of water in my yard?

Contact the Public Works Department at (937) 298-0777 to investigate your concerns. The location of the water leak will determine whether the homeowner or the City is responsible for the repair.

Who is responsible for the plumbing leak by my water meter?

The property owner is responsible for all plumbing repairs around the water meter.

What should I do if my water is discolored?

We suggest turning on the cold water from your bathtub and let it run for 3-5 minutes.

What can I do if I am concerned about lead in the water?

The most common cause of lead in drinking water is the corrosion of plumbing fixtures and solder containing lead. The drinking water supplied by Oakwood from the water treatment plants do not contain lead at a detectable level. As a precaution, lead usually can be eliminated from drinking water by allowing cold water to run...

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